The Stick Clicker (ifeedformula) wrote in cat_macros,
The Stick Clicker

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Update to yesterday's problem


So yesterday I posted this macro because of a problem I was having with my MP3 player. Late yesterday afternoon, I decided not to wait for customer service to call/email me back. I called them and got an American this time, who walked me through the problem one more time, including the steps I'd taken with the previous cust. svc. guy. It turns out it was a very simple to fix problem which he walked me through quite easily. I was so happy I almost cried. Then I asked him why the other cust. svc. rep I'd talked to hadn't told me how to fix it (since it didn't need to be repaired/replaced) and he wasn't sure. But all that matters is it got fixed. So yay!
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